FAQ: Welcome to Night Vale Roleplaying Game
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

[CAMPAIGN] What is a Backerkit Exclusive

Anything labeled “Backerkit Exclusive” is only attainable by backing this campaign or by purchasing from a retail store that backed this campaign.

Last updated: September 30, 2024 13:22

[SYSTEM] What is Essence20™?

Essence20™ is a d20 based system. The core mechanic for resolving a roll is for the player to roll a d20 along with their Skill die (ranging from a d2-d20). The result of the d20 and skill die must exceed the difficulty of the test in order to succeed. Characters with a specialization in the skill being tested get to roll their skill die and all dice below it, and pick the highest result to add to their d20 roll, increasing their odds of success! What’s more, a max value roll on ANY die is a critical success, leading to more chances for crits and more opportunities for great roleplaying incorporating them.

Click here for more information about Essence20™: https://renegadegamestudios.com/blog/introducing-the-essence20-roleplaying-system/

Last updated: October 01, 2024 10:42

[SYSTEM] Can Welcome to Night Vale RPG be played with other Essence20™ games?

Yes. All Essence20™ games are compatible.

Last updated: October 01, 2024 10:42

[COMPONENTS] What is the size of the Stretch Goal Art Prints

The Stretch Goal Art Prints are 9”x12”

Last updated: October 01, 2024 10:42

[POST CAMPAIGN] Will there be late pledges?

There will NOT be late pledges for this campaign. Pre-orders will open on the Renegade webstore after the campaign ends. Be sure to back the campaign to gain access to the campaign exclusives and stretch goals!

Last updated: September 19, 2024 13:57

[POST CAMPAIGN] Can I upgrade my pledge through the pledge manager after the campaign ends?

Yes!

Last updated: September 19, 2024 13:58

[POST CAMPAIGN] How is shipping determined?

Shipping cost is dependent on your shipping address at the time of shipping and will be charged during our post-campaign pledge manager. Check the main campaign page for details.

Last updated: September 19, 2024 13:59

[POST CAMPAIGN] Will retailer pledges be verified?

Yes! Only VERIFIED brick-and-mortar retailers can complete the pledge manager for the Retailer pledge level. Do not pledge at the retailer level if you are not a retailer with a physical store space. We will not ship games to you if you cannot verify your retailer status.

Last updated: September 19, 2024 14:00

[POST CAMPAIGN] Taxes, VAT, and post-campaign shipping charges:

We have carefully structured this campaign to get the best pricing possible for all our backers while delivering as many upgraded components as possible. Taxes work slightly differently in different countries, so depending on where you live, you will encounter slightly different fees during the post-campaign survey.
 US Backers—We are required to charge sales tax in some states. Each state is a little different, so you will see the specific tax rate for your state when you check out during our post-campaign survey and pay for shipping. 
 EU and UK Backers - During the post-campaign survey, you will pay for shipping and applicable VAT. Our shipping charges are what we actually pay. These costs have risen recently due to changes in all of Europe involving Brexit. We are now shipping from two locations, one in the UK and one in mainland Europe. The costs you see reflect our actual cost to ship.
 Rest of the world—In the post-campaign survey, you will pay the actual shipping costs and will not be charged any other taxes or fees during checkout. We ship from many locations worldwide to keep costs as low as possible.
 If you have other specific questions about how shipping or taxes will work in the post-campaign survey, please contact us directly.

Last updated: September 19, 2024 14:01

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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